In this 4 part series, we will be working towards understanding the decisions that you need to take before choosing an ERP solution, evaluating the need for an ERP solution; how to find the best suited ERP Solution, and the means to choosing the right implementation vendor. Most of the times IT Solutions for business fall flat because of various reasons, foremost of that being lack of effective change management.
We have seen so many enterprise level projects fail, because businesses are unable to management their IT solutions due to ineffective change management practices. These top five questions will help you in planning effective IT solutions within your business:
What Problems Will Be Resolved Using an ERP Solution?
Most organizations fail to realize that process related problems cannot be fixed through an ERP implementation. Business decision makers generally should choose an ERP solution for one or more of the following reasons; aligning data in one location for better decision making; aligning multiple software to a single platform for better and cohesive data management; aligning sales and customer services for better customer satisfaction and aligning all time consuming tasks under one umbrella to automate some of them.
IT Solutions for Business can only solve business problems, if they have been outlined and clearly defined. These become ultimately your project goals when you move to an ERP Implementation.
Who Are Your Stakeholders for Change In Your Company?
While IT Solutions can only be identified once your business and IT goals are aligned with each other; success of these solutions can only be determined if all relevant stakeholders are also on board. For the stakeholders, it is best to identify internal as well as external stakeholders, who will be key in making your ERP project a success. External stakeholders who may be impacted include your suppliers (say, any changes in the type of paperwork you do); your auditors, customers, etc. Internal stakeholders can be all the departments and the specific users within these departments.
What Process and Business Rule Changes Will You Bring?
Before embarking on changing the IT landscape within your company, it is important that you realize how your ERP implementation goals will be successful. This stems from the business goals you identify early on; and these goals will help determine the kind of changes you need in the business. From Process changes that improve incorrect or inaccurate business practices, to Business Rules that help determine correct the timelines and improve on delays, these business changes are key towards an accurate and more effective implementation of ERP Solutions in any organization.
How Will The New ERP Solution Support These Changes?
IT Solutions for Business can only be successful if the organization understands change management. While business processes and rules can be changed, true success comes into play when the organization utilizes its IT landscape and its stakeholders to implement them. While evaluating an ERP solution, it is imperative that the business visualizes how the new ERP solution would support these changes taking place in the organization. IT Solutions for businesses should play the role of an enabler in such cases.
Are Your Organization and Stakeholders Ready for This Change
The most interesting changes that we have seen in organizations, have mostly been ruled by influencers and stakeholders. Change initiatives fail in organizations when top management continues to promote certain changes; while the organization is not ready and/or stakeholders arenot inclined towards them. ERP solutions are a huge investment in terms of time and money; therefore, organizational goals and stakeholder expectations must be in line with these changes that are to take place.